Does it need special tools to install?
No special tools required, just a screwdriver, keys to open your current kiosk doors, either a Wash Select II or Hamilton Goldline kiosk, plyers to remove wires.
How long does it take to install?
No longer than 1 day, it’s a pretty quick, hassle-free installation in general.
Does it take cash or is it cashless?
You can choose to add a cash unit to your pay station, or go completely Contactless and accept EMV payments and credit cards.
Is it fully contactless?
No, but Unlimited Program members can experience a full window-up experience & non-unlimited members looking to redeem a gift can experience a Contactless process with License Plate Recognition and barcode scanning- no cash or CC required.
Which units are you offering for retrofits?
We currently have the Hamilton Goldline and Unitec Wash Select II available. We also have the standalone unit available.
Can I install it in several car washes?
Absolutely, you can have SwiftPay on all your IBA car washes.
Does it have to have a maintenance program scheduled?
No maintenance program required, unless agreed with SwiftPay.
Can the SwiftPay kiosk work with gates?
Not at the moment.
Can the Swift kiosk work with License Plate Recognition?
Yes! You can use LPR for unlimited club members and offer them a fully windows-up experience and for non-unlimited members to redeem gifts through the Loyalty & Rewards Program.
Can you have multiple lanes at one site using Swift?
Yes, you can have different setups in each lane. E.g: you can add a cash unit on one lane, and take EMV or CC payments only on a second lane.
What is the bill recycler model used in SwiftPay?
It’s the NV200 and it’s the only bill acceptor used with SwiftPay.
How will the gas pump integration work?
We use Ryko protocol to communicate with your gas pumps & C-Store POS. We can issue codes from any of your C-Stores or gas stations regardless if the station is on the property. The pump will produce a gas code which can then be redeemed at the SwiftPay Station.
If I have multiple sites, can they all be connected?
Yes, you have the option to have integrated multi-site reporting, however, SwiftPay’s software cannot be synced together with all the units in each site. E.g; a customer from North Andover, cannot redeem an unlimited wash at your wash in Roslindale.